Unknown hardware
Nobody can say which firmware, model or contactor a charger carries, so the fault cannot be matched to a known issue.
Set up assets
EV charger inventory management on one asset record
Reliability starts with knowing exactly what is installed. Iris R-One tracks every charger, connector, component and spare part, with its history, so every fault and repair lands on the right asset.
A charger nobody can identify is a charger nobody can fix.
Most repeat visits start with a record that is wrong or missing.
Changes lost on site
A part swapped during a repair never reaches the record, and the next technician works from old data.
Spares in the wrong place
The critical part sits in another warehouse, and the charger stays down while it moves.
Everything the network runs on, in one register.
The asset record every other R-One module reads from and writes to.
Inventory management in the web app
Network hierarchy
Site, charger, EVSE and connector, each with its own record and status.
Technical register
OEM, model, charger type, power rating, connector details, firmware and serial number per unit.
Warehouse and stock
Deployed, warehouse and sold or serviced assets, with an AC and DC split and a one-click stock report.
Condition and status
New, operational or faulted status, and healthy or defective condition, visible on every unit.
Warranty and insurance
Cover and expiry per unit and part, with documents attached to the asset.
Lifecycle history
Every movement, installation, fault and repair in one timeline, newest first.
From delivery to service history.
Register
Chargers and parts enter the register with serial, OEM and model.
Store
Stock is tracked by warehouse and condition.
Deploy
Assigning a charger to a station moves it from warehouse to deployed.
Maintain
Every job, part and reading adds to the lifecycle history.
Report
Stock and lifecycle reports export in one click.
In the mobile app
The record travels with the technician.
Technicians read and update the asset record on the phone, with photos and readings attached to the asset on site.
- Open any charger's record from the job or the station
- Record part swaps and serial changes where they happen
- Attach photos and files that write straight back to the record
Connected to the lifecycle.
Installation, maintenance, fault analytics and predictive and prescriptive maintenance all read from this record, and every outcome writes back to it.
- 01You are hereSet up assets
Inventory management
The record everything else depends on. - 02Fed by thisSet up assets
Installation management
One controlled path from site readiness to go-live.Explore - 03Fed by thisMaintain assets
Maintenance management
Fix what broke and service what is due, on one work engine.Explore - 04Fed by thisAsset intelligence
Fault analytics
Understand what is failing now, and why.Explore - 05Fed by thisAsset intelligence
Predictive and prescriptive maintenance
Know what will fail, weeks before it does, and what to do about it.Explore
Operators
Operators running Iris R-One
Frequently asked questions
Tracking every charger, connector, component and spare part by serial number, location, condition and history, so the network's hardware is always known. Iris R-One keeps this on one asset record shared by every team.
Yes. Spare parts and stock are tracked by warehouse and condition, and parts used on jobs are recorded against the asset.
Yes. The register stores OEM, model and firmware for every unit, so a multi-OEM network sits in one consistent record.
Changes recorded in the R-One mobile app, such as a part swap or a new serial, update the asset record directly. Nothing is re-keyed.
See R-One on a live network.
Share the size and make-up of the charging network, and the walkthrough will show what R-One surfaces on it. Demos run about 40 minutes.
Offices
